The intersection of online journalism and the democratization of the Internet is now daily evidenced in the rapid development of what is called: Social Media. Sites such as Twitter, Facebook, Friendfeed, MySpace and many more offer millions of earth citizens connective links as never before witnessed in the age of humans. Communities – virtual and [...]

Tags: "Beyond the Ripples", "new media", beyonddaripples, BTR, NewAssignment.net, publishing, Spot.us, Women's Outdoor News

Much has been written over the last few years about this engaging topic. Most of it from a marketing perspective. After all, it’s origin is in marketing. But is there more? Can CRM play an important part in relationships outside of the marketing sphere?

Tags: "new media", beyond, beyondtheripples, crm, customers, Dan Small, eclectic, Madison, management, marketing, MPTV, outdoors, Public Television, radio, relationship, ripples, serendipity, training, Wisconsin